This list of questions and answers provide additional information about the ClubAction Program. If you have other questions, please don't hesitate to contact us.

What return can I expect if I sign up for the ClubAction Program?

Your 6 months guarantee seems very generous. Why are you providing it?

Why are you limiting the Introductory Membership to the first 80 clubs?

Will you ultimately open Membership up to more than 80 clubs?

Will the fees be increased in the future?

Does this Program suit all sized clubs?

Does the Program suit club directors as well as managers and staff?

Why do you think that this Program is an effective approach?

Can you explain to me the specific benefit that I will get from each of the subject areas that you will be covering in the fortnightly topics?

Can you give me some idea of the topics that you will be covering in each of the subject areas?

Will members be able to have some say on things like future topics, regularity of topic delivery and the format of the Open Forum?

Can you explain more about the Open Forum?

Are there any long-term commitments?

Are there any differences between the 1-, 6- and 12-month memberships?

How can I get a better idea of the sort of information you will deliver in the topics before I make a decision?

In case my club believes it can benefit from additional support over and above the ClubAction Program, will you be providing this?

What return can I expect if I sign up for the ClubAction Program?

The benefit of this Program will be a higher bottom line for your club. Different clubs will have different returns based on things like the size and nature of your club and your commitment to implement the recommendations we provide. Our expectation is that you will make a minimum healthy profit. Our guarantee is a full money back 6 months trial for the first 80 clubs to sign up.

Your 6 months guarantee seems very generous. Why are you providing it?

First, with the benefit of our experience in the industry and in matters of management and marketing, we are very confident that clubs will benefit from the Program. Secondly, the guarantee is consistent with our values that if you don't benefit, then we should not benefit. The 6 month guarantee will provide you with a complete opportunity to trial the Program to decide if it is right for your club.

Why are you limiting the Introductory Membership to the first 80 clubs?

At 80 clubs, we know that we can deliver the service we promise, particularly in terms of the open forum.

Will you ultimately open Membership up to more than 80 clubs?

Our first commitment is to provide the highest quality service to the first 80 members. At the moment, it is simply not clear to us how many members we can effectively service beyond the 80. If we find that we can deliver on our commitment to the first 80 members and still take on more members, then we will consider that at the time.

Will the fees be increased in the future?

For the first 80 members, the fees will never be increased provided you retain continual membership.
Should we open up membership beyond the first 80 clubs, the fees may be increased for new members.

Does this Program suit all sized clubs?

The Program has been developed to ensure it is flexible enough to benefit all clubs irrespective of size.

Does the Program suit club directors as well as managers and staff?

Yes. The Program will benefit club directors, particularly in areas like Corporate Governance, Legal and Positive Relationships. (More on the ClubAction Program Curriculum.)

Why do you think that this Program is an effective approach?

Ask yourself this question “The last time you read a book or attended a training program, did you implement every single thing you read or heard?”
If you are like most people, your answer is ‘no’.

One of the lessons that we have learnt is that it is easy to consume enormous amounts of information without that information making any difference.

Spending time absorbing information which is not utilised is not just ineffective, it is actually detrimental because it is a poor use of your time which could be directed into something productive.

With this in mind, we set out to develop a Program where you only spend time absorbing the latest strategies and techniques in a form where you can implement them immediately with direct bottom line benefits.

What we came up with is a combination of the fortnightly topics (which enable you to get bite sized pieces of practical information that can be immediately applied), the open forum (which enables you to learn from other members and have access to our expertise). staff training and professional development program, keeping track of training and compliance for employees within your responsibility and your own customised club manuals.

Why have you chosen the 3 subject areas of Marketing, Strategy and Decision Making?

Our focus is 100% on providing you with the biggest 'bang for your buck' in terms of both your time and financial investment.
We simply don't know of a better way to achieve this than by focusing on those 3 areas.

Can you explain to me the specific benefit that I will get from each of the subject areas you will be covering in the fortnightly topics?

The benefits are outlined in our ClubAction Program Curriculum.

Can you give me some idea of the topics that you will be covering in each of the subject areas?

The topics are outlined in our ClubAction Program Curriculum. We will be adding to the Curriculum based on member needs.

Will members be able to have some say on things like future topics, regularity of topic delivery and the format of the Open Forum?

Absolutely. Our aim is to deliver to club leaders what they need and we are hoping that Members will provide input so that we can adjust the Program to achieve that.

Can you explain more about the Open Forum?

A common downside of educational programs is that they do not provide ongoing support for when you have a question that needs answering. A downside of individual ongoing coaching or consulting is that you don't learn from your peers, as well as the cost.

The ClubAction Program provides an open forum where you will be able to ask your questions and get input from other members and our team of experts.

Are there any long-term commitments?

Our guarantee means that within the first 6 months of membership, whether you sign up for a 1, 6 or 12 month period, if you are not satisfied, you will be able to pull out and get your money back. Beyond that 6 month period, your only commitment will be for the period you sign up for.

Are there any differences between the 1-, 6- and 12-month memberships?

There are no differences, only discounted prices for the 6 and 12 month packages.

How can I get a better idea of the sort of information you will deliver in the topics before I make a decision?

We have provided 2 things to help you with this issue -- (1) the first few topics are free, and (2) the 6 month money-back guarantee.

In case my club believes it can benefit from additional support over and above the ClubAction Program, will you be providing this?

Yes. Any issue of concern can be addressed through our consulting services adn network of expertise. You can learn more on this under Our Services. As a member of the ClubAction Program, you will be entitled to a 10% discount off these other services.